Flicha Delivery Privacy Policy

At Flicha Delivery, we are committed to protecting the privacy and security of our customers' personal information. This privacy policy outlines how we collect, use, and protect your information when you use our services.

1. Information We Collect

We may collect the following types of personal information from our users:

• Name, address, and contact details (email, phone number)
• Payment information (Cash on delivery)
• Location data for delivery purposes
• Usage data, including browsing activity on our website or app

2. How We Use Your Information

Your information is used to provide and improve our services, including:

• Processing orders and managing deliveries
• Improving our customer experience and services
• Communicating with you regarding orders, support, or marketing
• Processing payments securely

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Delivery partners to fulfill your orders
• Third-party service providers that help with payment processing and customer support
• Authorities, if required by law

4. Protecting Your Information

We use industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse. All payment data is encrypted, and we continually review our security practices.

5. Your Rights

You have the right to:

• Access your personal information
• Request corrections to your personal data
• Request the deletion of your information
• Opt out of marketing communications

6. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on our website or app, and you will be notified of any significant updates.

If you have any questions or concerns about this privacy policy, please contact us at:

• Phone: +213781959521
• Email: flicha@flichadelivery.com
• Support: https://www.flichadelivery.com/contact-us